This English translation is provided for your convenience. In case of any discrepancy, the Portuguese version prevails.
Company details
This website belongs to Reserva d'Emoções — Unipessoal, Lda., a single-member private limited company, corporate tax number 516 821 938, registered with the Portuguese Commercial Registry under the same number, with a share capital of €3,000.00.
- Registered officeAvenida Beato Nuno, 2495-401 Fátima, Portugal
- Customer service officeRua 13 de Maio, 41, Loja 41C, Edifício Fonte Nova, 2495-414 Fátima, Portugal
- Phone+351 928 055 532 (Portuguese mobile number)
- Travel agencyNational Register of Travel and Tourism Agencies — RNAVT no. 11052
- Tourism activitiesNational Register of Tourism Activity Operators — RNAAT no. 98/2022
- Registering authorityTurismo de Portugal, I.P.
- Supervisory authorityASAE — Autoridade de Segurança Alimentar e Económica (Portuguese Food and Economic Safety Authority)
Guarantees
Reserva d'Emoções holds the mandatory professional liability insurance, with Ageas Seguros (policy no. 0084.10.225504), and is part of the Travel and Tourism Guarantee Fund (Fundo de Garantia de Viagens e Turismo), which protects travelers under the terms and conditions set out in the applicable law.
Purpose of the website
This website presents Reserva d'Emoções and promotes its services and travel programs.
No bookings or payments are made through the website. For information on availability, prices and conditions, please contact the agency using the contact details provided. Sending a message or getting in touch does not, by itself, confirm a booking.
Before you book, the agency provides the program, the applicable conditions and all other information required by law for the trip or service you have chosen.
About our programs
The programs published should be read together with the information that accompanies them, in particular dates, included services, prices and any conditions expressly stated.
The prices shown are final and include all mandatory taxes and fees, unless stated otherwise. Prices are in euros (€). For trips of more than one day, prices are per person in a double room, unless stated otherwise. All trips depart from Portugal. Photographs are for illustration purposes.
Availability is confirmed by the agency when you contact us. Any updates are communicated before you book, without prejudice to your legal rights.
Complaints book
The Livro de Reclamações (official complaints book) is available at our office and online at www.livroreclamacoes.pt. For alternative resolution of consumer disputes, please see the Dispute Resolution page.